There will be a 6 hour window which we may perform CLOUD.IPTV maintenance (actual downtime for each affected server should be between 20 – 25 minutes, but no more than 40 minutes at a time). The time-frame for the maintenance is scheduled for Wed, 8/14/2013 from 9:01PM to 3:00AM PST.
During this time frame these servers will be powered down, moved, and reinstalled into a new facility. Once the move is completed, network connectivity and power will be restored, and your IP addresses will be maintained. Please note that our technicians have performed this maintenance in our other data centers and have established a process to minimize the outage period during the moves.
Please let us know if there is anything else that we can assist you with by replying to this message or by emailing email@example.com or firstname.lastname@example.org.